Disclaimer & Terms of Use

Good Order is not a law firm and does not provide legal advice. Nothing on this platform — including templates, guides, checklists, or any other content — constitutes legal advice or creates an attorney-client relationship. End-of-life planning documents such as wills, trusts, powers of attorney, and healthcare directives are governed by state and local laws that vary widely. You should consult a licensed attorney in your jurisdiction before executing any legal document.

Good Order will not provide clarifications, advice, orientation, or opinions about the potential legal or tax issues, or other consequences arising from the execution of self-help documents and other materials made available through the Site (the "Materials"), or solutions for issues you may encounter in attempting to use the Materials. Good Order will not review any part of your Materials for completeness, spelling, or internal consistency of identifiers (such as names and addresses). Likewise, Good Order will not provide clarifications, advice, or opinions regarding your particular situation, or apply any legal, tax or accounting expertise tailored to your situation.

Good Order does not provide financial, investment, tax, or estate planning advice. Any information related to asset management, beneficiary designations, or estate distribution is general and educational in nature only. You should consult a qualified financial advisor, CPA, or estate planning professional regarding your specific financial situation before making any decisions.

Content related to healthcare directives, advance care planning, or medical decision-making is informational only and does not constitute medical advice. Good Order does not provide medical, psychological, or clinical services of any kind. Please consult your physician or licensed healthcare provider regarding any medical decisions or healthcare planning.

HIPAA and Medical Information Disclaimer. Good Order is not a "Covered Entity" or "Business Associate" as defined under the Health Insurance Portability and Accountability Act of 1996 ("HIPAA"). The Services are not HIPAA-compliant, and any information you provide to us is not considered "Protected Health Information" ("PHI") subject to HIPAA's privacy and security rules. We may offer features that allow you to create and store a HIPAA authorization form. This form is a tool that you can use to authorize your healthcare providers to release your medical information to individuals you designate, such as a trustee or executor. You are solely responsible for the accuracy of the information you provide in this form and for providing it to your healthcare providers. By using this feature, you acknowledge that you are directing your healthcare providers to release information, and Good Order is not responsible for the security or privacy of information once it is released by your provider to a third party at your direction.

Good Order is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that the platform will be uninterrupted, error-free, or that any documents generated will be valid or enforceable in your jurisdiction. Document requirements, legal standards, and regulations change. It is your responsibility to verify that any planning documents meet the current legal requirements in your state or country.

For our full Limitation of Liability terms, please see the Limitation of Liability section of our Terms of Service.

We take the privacy and security of your information seriously. However, no digital platform can guarantee absolute security. By using Good Order, you acknowledge that you are sharing personal information at your own discretion and risk. Please review our Privacy Policy for full details on how your information is collected, stored, and used.

We provide watermarked blank document templates upon request. To request such templates, please write to us at [PLACEHOLDER: ADD MAILING ADDRESS], specifying which document templates you are requesting. We have a consumer satisfaction process to address any questions or concerns regarding the Services we offer. You may raise any questions or concerns by emailing us at Betsy@GoodOrder.io.

This platform is operated from the United States. These terms are governed by the laws of the State of California, without regard to conflict of law principles. By using Good Order, you consent to the exclusive jurisdiction of the courts located in California for any disputes arising from these terms.